Don't be afraid to ask

How many nuts should I eat per day?
Nuts for Life advocate we should all be aiming for one healthy handful (30g) of nuts per day. Substantial research shows a regular handful of unsalted nuts when eaten as a part of a healthy varied diet contributes to heart health. There is however no reason why you can’t eat more than this. Keep in mind that all nuts contain antioxidants, healthy fats, and other beneficial nutrients including vitamins, minerals and fibre!

Which countries do your source your products from?
At JC’s, we’re passionate about providing you with only the freshest nuts, dried fruits, legumes and snacks. Australian grown is our first choice and we strive to source this whenever commercially available. All other products are imported and the countries they are from vary depending upon seasonality and prime growing conditions to ensure the best quality possible. We also try to source from countries where the ingredient is natively grown.

When sourcing ingredients overseas, we use only reputable suppliers with a track record for quality manufacturing practices, further validated through testing and our own set of product requirements they must meet.

Please check the country of origin label for further information. From this label, details on the % of ingredients that come from Australia can be easily identified.

Are JC’s products gluten free?
Whilst many of our products do not directly contain gluten, they are currently manufactured in the same facilities as gluten-containing products. Despite thorough cleaning processes between shared equipment in production, we are unable to 100% guarantee there are no traces of gluten (or any other allergen listed in the ‘May Contains’ statement) present.

How do I store my nuts, dried fruit and seeds?
To maintain the quality and integrity of our products once opened, we recommend storing them in an airtight container away from direct sunlight. To increase longevity, raw nuts and seeds can also be refrigerated or frozen for up to 12 months. Bring them back to room temperature before serving.

Are raw nuts better for me than roasted nuts?
The nutritional differences between raw and roasted nuts is minor, so enjoy them both for their unique flavours and health benefits!

Roasting nuts does modify some of the available nutrients, for instance B group vitamins and Vitamin E are not heat stable, thus their values are reduced during roasting. Some polyunsaturated fats may be converted to saturated fats when heated but the change is minimal.

Nuts roasted in oil only contain around 5% more fat than raw nuts. As nuts are so dense, they actually absorb very little of the oil they’re roasted in. Roasting also tends to add more crunch and nutty depth of flavour we all love.

What vegetable oils do you use to roast your nuts?
We choose between either high oleic sunflower oil (rich in monounsaturated healthy fats), or canola oil (low in saturated fats) to gently roast our cashews and peanuts. All other nuts are dry roasted to really bring out their natural flavour.

I am a retailer – do you sell wholesale?
Yes, we partner with two main distributor groups across Australia



Where can I purchase JC’s products in-store?
You can find us in independent supermarkets, local grocers and convenience stores throughout the country. If a certain product is not on shelf, feel free to ask the staff to see if they can order it in for you.

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I have a question about my online order
For all queries regarding online delivery, please refer to our Delivery & Payment and Returns Policy pages.

Where else can I purchase JC’s products online?
You can also shop a select range of our snack packs and popcorn on Amazon Australia.

What are your outlet shop hours?
Located in reception of our head office in Knoxfield VIC, our shop is open Thursday & Friday 9:30am-3:30pm (closed for break between 1pm-1:30pm).
PLEASE NOTE: Our shop will be closed from 22nd July 2024 and reopening on the 1st August 2024. We apologize for any inconvenience.

I can’t find my favourite product anymore?
We constantly review our products to ensure we’re offering the best ranging to our customers. On occasion, products are replaced with new and exciting ones, or permanently discontinued for reasons outside of our control, such as market availability.

Feel free to get in touch via our enquiries page and we’ll be happy to recommend alternative products you may enjoy.

Is JC’s packaging recyclable?
You can currently dispose of our packaging at any REDcycle Soft Plastic collection point in front of Coles and Woolworth stores. To find your nearest collection point, head to www.redcycle.net.au/where-to-redcycle/.

Can’t find the answer to your question?
Submit your question via our enquiry page and we’ll be in touch soon.